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Privacy Policy

Our commitment to protecting your personal information and ensuring data privacy in all our educational consulting services.

Last Updated: August 22, 2023

Our Privacy Commitment

At Elimuhub Education Consultants, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.

1

Introduction

Welcome to Elimuhub Education Consultants ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational services.

Personal Data

Information that identifies you personally (e.g., name, email, phone number)

Cookies

Small files stored on your device to track website activity

Service Providers

Trusted partners who assist in delivering our Service

Service

Our website and educational consulting services

2

Information We Collect

We collect different types of information for various purposes to provide and improve our educational services to you.

Personal Data

  • Contact Information Email address, name, phone number, and physical address
  • Payment Information Payment details for service subscriptions (processed securely)
  • Educational Information Academic background, learning preferences, and educational goals
  • Communication Data Correspondence with our educational consultants

Usage Data

  • Technical Information IP address, browser type, pages visited, and device information
  • Mobile Device Data Device specifics (OS, unique ID, mobile network)
  • Analytics Data Website interaction patterns and service usage statistics
Third-Party Data

If you register via social media platforms, we may access your profile name, email, and public information linked to that account, subject to your privacy settings on those platforms.

3

How We Use Your Information

We process your information for legitimate educational and business purposes, including:

Service Delivery

Providing personalized educational consulting and tutoring services

Communication

Sending educational updates, appointment reminders, and service information

Service Improvement

Analyzing usage patterns to enhance our educational offerings

Security

Protecting our services and users from fraudulent activities

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another compatible reason.

4

Data Sharing & Disclosure

We respect your privacy and only share your information in the following circumstances:

  • Service Providers With trusted partners who assist in delivering our services
  • Legal Requirements When required by law, regulation, or legal process
  • Business Transfers In connection with any merger, sale of company assets, or acquisition
  • With Your Consent When you explicitly authorize specific data sharing
  • Educational Institutions With schools or universities as part of our placement services, with your permission
Important Notice

We never sell your personal information to third parties for marketing purposes. All data sharing is conducted under strict confidentiality agreements.

5

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

Request copies of your personal data

Right to Rectify

Request correction of inaccurate data

Right to Erasure

Request deletion of your personal data

Right to Restrict

Request restriction of data processing

Right to Portability

Request transfer of your data

Right to Object

Object to our processing of your data

To exercise any of these rights, please contact us using the information provided in the Contact section below.

6

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • Encryption Sensitive data transmitted between your browser and our servers is encrypted using SSL/TLS
  • Access Controls Strict access controls limit employee access to personal information
  • Regular Audits We conduct regular security assessments of our systems
  • Employee Training Staff receive regular data protection training
  • Incident Response Established procedures for handling data security incidents

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

7

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email

privacy@elimuhub.co.ke

Phone

+254 700 123 456

Address

Nairobi, Kenya

Have Privacy Concerns?

Our team is ready to address any questions or concerns you may have about your data privacy.

Contact Our Privacy Team

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